Orion Assistance aims to continuously improve customer satisfaction and to carry it to the highest level by constantly improving its understanding of quality within the framework of standards and ethical values we believe in. While providing our services, we take care to protect the environment we live in, we know that resources are limited and we look for ways to use them in the most efficient way.
We, as an organization that tries to contact our customers with their perspective and offers all its resources with an innovative and open-to-development approach in order to meet customer expectations;
• To ensure that our quality management system is continuously developed and implemented,
• Increasing the productivity of all employees and reducing costs with an environmentalist approach without sacrificing quality,
• To support the development of our employees with trainings, to ensure their professional development with special trainings in line with the needs and to adopt the team spirit to our employees,
• To improve our service providers by qualifying them through audits and to raise service standards to the highest level,
are the principles we attach importance to while implementing the Quality Policy.